A Certified Pre-Owned BMW is one of the smartest purchases you can make. It’s backed by an up to 6-year/100,000 mile protection plan and has been thoroughly inspected by a BMW-trained technician. Most importantly, it has the performance, innovation, and engineering that make BMW the Ultimate Driving Machine®.
Today I bright my 2013 335i in for the annual Texas State inspection (which is now only an emission test). The dealership provided a routine inspection of the vehicle for issues or problems at no charge. They identified that the brake fluid replacement was due and we took care of it without any further delay. There were no other issues and the entire experience was finished in less than two hours. My service advisor Eduardo did a fantastic job. From setting up the appointment only the day before to getting my car checked in quickly and the inspection started promptly, he ...
They provided excellent service and quick to fix my car. The staff was very friendly!
Worked with me on routine maintenance and to address some repairs needed on my BMW X5
Great service, always the best deal and prices. Michael is phenomenal, will work hard to make the sale.
My service advisor is Eduardo and he is by far the best there is! I had issues with my coolant levels dropping and having to refill my coolant very often. My previous service advisor stated that it was normal due to it being a performance vehicle. For a year I was constantly refilling it. I then had another routine yearly maintenance service appt with Eduardo and mentioned these concerns again. He immediately told me that it was NOT normal to be losing coolant like I was and made sure to have the mechanics investigate further. Turned out to be a ...
Excellent experience- only took 1 hr and 30 mins start to finish. Received an acceptable trade in value for my car and the vehicle I purchased was priced very reasonably. First positive experience I’ve had and a dealership. Not pushy or dishonest. Highly recommend! Thanks Mr. Jimenez !
I was throughly pleased with the service experience. The staff is well trained and helpful. Eduardo was helpful and kept us informed
Great dealer. However, too much upselling on annual service. Should be covered by warranty. The warranty is the main reason I buy BMW. If it loses its meaning, I will have to look at other products.
Lourdes La Rosa Figuera is the primary reason my family and I continue to choose BMW vehicles. Her service is unparalleled, demonstrating a level of excellence we have not encountered elsewhere. Ms. La Rosa Figuera genuinely cares about her clients and holds them in high regard. She diligently collaborates with customers to ensure complete satisfaction with the services provided. I am confident that I will not seek the assistance of any other service advisor. It is my sincere hope that Lourdes La Rosa Figuera receives the recognition she rightfully deserves for her outstanding work.
Alejandro and team did a great job of taking care of all of our needs.
